Last updated: 10.06.2026
These Terms & Conditions (“Terms”) govern access to and use of the CrowdInform website located at https://crowdinform.com and any related services, content, and features (collectively, the “Website”). They define the services provided by CrowdInform OÜ to Users and Registered Users, including additional services available to verified Crowdfunding Platforms through the Admin Panel and paid AI Services offered to Registered Users.
By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, do not use the Website.
The Company aims to make crowdfunding and alternative investments more accessible by operating an independent information hub that offers:
The AI Project Overview and Ask AI are offered subject to Section 13.
Important: The Website is an information and software service only. The Company is not a party to any transaction between Users and CFPs, does not host, operate, or intermediate investment offerings, and does not provide investment, legal, tax, accounting, or other professional advice.
4.1 Age. You must be at least 18 years old to use the Website or create an account. 4.2 User Accounts. Registration may be completed with a Google account or by providing an email address and password and accepting these Terms and the Privacy Policy. 4.3 Account Security. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify the Company promptly of any suspected unauthorized use. 4.4 Comments/Reviews. Only Registered Users may submit Reviews or comments.
5.1 Permitted Use. Users and Registered Users may access and use the Website in accordance with these Terms.
5.2 Prohibited Conduct. You agree not to:
5.3 Reviews & Comments. Reviews should be honest, relevant, and based on genuine experience or research. The Company may, in its sole discretion, moderate, edit, or remove any Review or comment (see Section 11).
6.1 Application & Verification. A CFP seeking Admin Panel access must apply to the Company and provide proof of ownership or authorized representation, as requested by the Company (e.g., corporate documents, domain/email verification, or a signed authorization). Approval is at the Company’s sole discretion.
6.2 Access & Scope. Once approved, the Company will assign one or more CFP Admin Users with limited Admin Panel rights to:
6.3 Quotas & Limits. The Company may impose or modify limits on the number of Projects, FAQs, news posts, and other items a CFP can publish or maintain (e.g., per month or total). Limits will be communicated in the Admin Panel or by notice and may vary by CFP, plan, or promotional program.
6.4 Content Standards. CFP-submitted content must be accurate, lawful, non-misleading, and compliant with these Terms and applicable laws. No false or unsubstantiated claims, performance figures, guarantees, or advertising that could mislead Users are permitted.
6.5 Moderation & Suspension. The Company may review, edit, reject, or remove any CFP-submitted content and may suspend or revoke Admin Panel access at any time (with or without notice) for violations of these Terms, suspected abuse, legal risk, repeated complaints, or at the Company’s discretion.
6.6 Fees & Separate Agreements. The Company may introduce paid plans or fees for Verified CFP services. Any paid plan, service level, pricing, invoicing, and billing terms will be governed by a separate written agreement between the Company and the CFP. In case of conflict, such separate agreement prevails over these Terms with respect to the paid features.
7.1 Company IP. The Website, its design, compilation, software, and all Company-created content are owned by or licensed to the Company and protected by intellectual-property laws. Except as expressly permitted, you may not copy, modify, distribute, or create derivative works.
7.2 User/CFP-Submitted Content.
7.3 Aggregated & Anonymized Data. The Company may use information submitted by CFPs and publicly available data to create analyses, statistics, benchmarks, and other derivative works, including for commercial services, provided that such use does not disclose confidential information or identify natural persons contrary to the Privacy Policy.
7.4 AI Outputs. Output generated by the AI Services is provided to the User for personal, informational use in connection with the Website. The User may not re-publish AI Service output in a manner that presents it as independent professional analysis, training data for any machine-learning model, or as the User’s own work product.
8.1 Sources. Project and CFP information may come from publicly available sources, automated collection, or direct submissions by CFPs. The Company does not independently verify all such information. 8.2 No Endorsement. Listings, rankings, “TOPs,” badges, or inclusion in the directory do not constitute endorsement or recommendation by the Company. 8.3 No Obligation to Update. Information may become outdated or incomplete. The Company does not guarantee timeliness, completeness, or accuracy.
All content on the Website is provided for informational purposes only and does not constitute investment, legal, tax, accounting, or other professional advice, a solicitation, an offer, or a recommendation to buy or sell any security or to engage in any investment activity. You should obtain advice from qualified professionals and conduct your own due diligence before making any decision.
This applies in full to any output produced by the AI Services. AI-generated outputs are not investment advice, financial analysis, due-diligence reports, credit assessments, ratings, valuations, suitability assessments, or recommendations of any kind. Outputs are generated by a statistical language model and may contain errors, omissions, fabricated information (“hallucinations”), outdated information, or misinterpretations of the underlying Project data. Users must independently verify any factual claim before relying on it for any decision.
Investing through or in connection with crowdfunding and alternative investments involves significant risk, including the possible loss of part or all of the invested capital, illiquidity, and limited information. Past performance is not indicative of future results. You are solely responsible for your decisions and for understanding applicable risks and regulations.
11.1 Company Rights. The Company may, at its sole discretion and without prior notice:
11.2 Repeat Violations. The Company may delete a Registered User account that repeatedly posts violent, offensive, unrelated, or advertising content, or otherwise abuses the Website.
11.3 Notice of Concerns. If you believe content is unlawful or infringes rights, please contact [email protected] with sufficient detail for review.
11.4 Grounds for Removal of Reviews. Without limiting Section 11.1, the Company may at its sole discretion, acting in good faith, remove, edit, or refuse to publish any Review if the Company considers that the Review:
(a) is disrespectful, abusive, threatening, harassing, or contains hate speech; (b) is misleading, contains false statements of fact, or makes unverifiable claims of damage or wrongdoing; (c) appears intended to harm a CFP, a Project, the Company, or any third party, rather than to convey a genuine User experience; (d) appears intended to artificially promote a CFP or a Project — including, without limitation, multiple Reviews with identical or near-identical text, coordinated posting behaviour, Reviews originating from related or fake accounts, or Reviews offered or paid for in exchange for compensation, vouchers, or other incentives; (e) is unrelated to the CFP or Project being reviewed; (f) infringes any third-party right (including intellectual property, privacy, or reputation) or applicable law; (g) repeats a violation of these Terms by the same Registered User.
11.5 No Obligation to Publish. The Company is not obliged to publish any User-submitted Review and may delay publication for moderation.
11.6 Notice to Author. Where the Company removes a Review, it will, where reasonably practicable, notify the Registered User by email with the ground(s) relied on. A Registered User may contest the removal by writing to [email protected]; the Company will review the request in good faith, and its final decision will be binding.
12.1 Introduction of Fees. The Company may introduce fees for certain CFP services (e.g., extended quotas, premium placement, analytics). 12.2 Separate Agreement. Any paid CFP service is subject to a separate written agreement that will set out pricing, billing, taxes/VAT, plan limits, and cancellation/refund terms. If you use a paid CFP service, you agree to pay all amounts due under that agreement.
This Section 13 governs the paid AI Services offered to Registered Users. It supplements, and does not replace, the general Terms.
13.2.1 The AI Services consist of: (i) the Company collecting Project information from CFPs and from publicly available sources, (ii) feeding such information, together with a prompt designed by the Company, to the AI Model, and (iii) presenting the resulting output to the User through the Website — including, in the case of Ask AI, providing an interactive interface enabling follow-up questions to the same AI Model.
13.2.2 The AI Services are a content-presentation and conversational interface. They are not an analysis service, an advisory service, a due-diligence service, a rating service, or any other regulated investment service. Users must not treat AI outputs as expert assessment, recommendation, or professional work product.
13.2.3 The Company does not employ qualified investment advisers in connection with the AI Services and does not warrant that AI outputs reflect any particular methodology, professional standard, or human opinion.
13.2.4 The User interface labels the AI Services as AI-generated. By using the AI Services, the User confirms understanding that they are interacting with software, not with a human expert.
The Company may make available to Registered Users a limited free allowance of AI Project Overviews and/or Ask AI questions. The size, scope, and conditions of the free allowance are displayed in the Website interface and may be modified or withdrawn by the Company at any time.
13.4.1 Subscription. A Registered User may purchase a paid Subscription granting access to a defined number of Tokens during each Subscription Period. The price, Token quota, and any plan-specific features applicable to a Subscription are displayed in the Website’s subscription interface at the time of purchase and form part of these Terms.
13.4.2 Token Consumption. (a) Generating an AI Project Overview for a Project consumes one (1) Token per Project per Subscriber per Subscription Period. (b) Submitting one question via Ask AI consumes one (1) Token. Each question — including follow-up questions in the same conversation — consumes one Token. (c) Re-opening or re-viewing an AI Project Overview that has already been generated for the Subscriber during the current Subscription Period does not consume an additional Token, regardless of how many times the Subscriber opens it. (d) If the underlying Project data has materially changed and the Subscriber chooses to regenerate the AI Project Overview, generation of the updated Overview consumes a new Token.
13.4.3 Token Expiry. Tokens not used during the Subscription Period in which they were granted expire automatically at the end of that Subscription Period. Unused Tokens are not refunded, are not carried over into the next Subscription Period, and are not convertible into cash or any other benefit. The Company is under no obligation to remind Subscribers of unused Tokens, although it may do so as a courtesy.
13.4.4 Automatic Renewal. Each Subscription Period is 30 days. Subscriptions renew automatically for successive Subscription Periods at the then-current price unless cancelled in accordance with Section 13.7. On each renewal, the Subscriber’s Token balance is reset to the Token quota of the plan; unused Tokens from the previous Subscription Period are forfeited as set out in 13.4.3.
13.4.5 Account-Specific. Tokens are tied to the individual Subscriber account and cannot be shared, transferred, gifted, or sold. The Company may suspend a Subscription if it detects account sharing, the creation of multiple accounts to circumvent quotas, or any similar abuse.
13.5.1 The Company may introduce new Subscription plans, modify the Token quota associated with a plan, modify what consumes a Token, add or remove features, or discontinue a plan.
13.5.2 Changes apply to new Subscriptions immediately on publication and to existing Subscriptions from the next renewal. A change that is favourable to the Subscriber (e.g. an increase in the Token quota at the same price) may take effect immediately.
13.5.3 Material Adverse Changes. Where the Company makes a change that is materially adverse to existing Subscribers (e.g. a significant reduction in the Token quota at the same price, removal of a feature relied upon, or a price increase greater than 25%), the Company will give notice at least thirty (30) days in advance by email or in-product message and will offer the Subscriber the right to cancel the Subscription with effect from the end of the current paid Subscription Period.
13.6.1 Price Changes. The Company may change the price of a Subscription. A price change applies to existing Subscribers only from the renewal that follows at least thirty (30) days’ advance notice sent by email or in-product message. A Subscriber who does not accept a price change may cancel the Subscription under Section 13.7 before the new price takes effect.
13.6.2 VAT Status. At the date of publication of these Terms, the Company is not registered for value-added tax (“VAT”). Subscription prices displayed on the Website do not include VAT because none is currently due.
13.6.3 Future VAT. The Company may become liable to register for VAT (in Estonia or under the EU One-Stop-Shop (“OSS”) regime for cross-border B2C digital services) at any time. From the effective date of any such registration, the Company will charge VAT at the applicable rate; prices on the Website will be updated to show the VAT-inclusive or VAT-exclusive price (with VAT shown separately) accordingly. Where VAT must be added on top of an existing displayed price for an ongoing Subscription, Section 13.6.1 applies and the Subscriber may cancel before the new price takes effect.
13.6.4 Other Taxes. The Subscriber is responsible for any taxes, duties, levies, or charges payable in the Subscriber’s own jurisdiction in connection with the Subscription, other than VAT properly chargeable by the Company.
13.7.1 Stripe. Payments are processed by Stripe Payments Europe, Ltd. (“Stripe”) or a successor payment processor engaged by the Company. By purchasing a Subscription, the Subscriber agrees to Stripe’s own terms of service and acknowledges that the Company does not itself store full payment-card details.
13.7.2 Authorisation. By providing payment-card details, the Subscriber authorises the Company (via Stripe) to charge the applicable Subscription fee on the purchase date and on each subsequent renewal date until the Subscription is cancelled.
13.7.3 Failed Payments. If a renewal payment fails, the Company may (i) retry the charge in line with Stripe’s standard practice, (ii) suspend access to paid AI Services pending payment, and/or (iii) terminate the Subscription. The Company is not liable for any inability to use the AI Services arising from a failed payment.
13.7.4 Cancellation by the Subscriber. A Subscriber may cancel automatic renewal of the Subscription at any time by sending a request from the email address registered to the account to [email protected]. Cancellation takes effect at the end of the current paid Subscription Period; the Subscriber retains access to the AI Services and any remaining Tokens until that date.
13.7.5 No Refund of Used Periods. Except where required by mandatory consumer-protection law (in particular, the statutory right of withdrawal described in Section 13.7.6 below), the Company does not refund Subscription fees for the current or past Subscription Periods. Unused Tokens at the time of cancellation are not refunded.
13.7.6 Statutory Right of Withdrawal (EU/EEA Consumers). Consumers resident in the EU/EEA have a statutory right to withdraw from the Subscription within fourteen (14) days of purchase, without giving any reason. By purchasing a Subscription and beginning to use the AI Services (i.e. consuming any Token) before the end of the 14-day withdrawal period, the Subscriber expressly requests that performance of the contract begin immediately and expressly acknowledges that the right of withdrawal is lost to the extent the AI Services have been performed (i.e. in respect of consumed Tokens) — this confirmation is obtained at checkout via a dedicated consent box. For Tokens not yet consumed, the Subscriber may exercise the right of withdrawal in writing to [email protected] within 14 days of purchase, and the Company will refund the corresponding pro-rata amount.
13.7.7 Currency. Fees are charged in Euro (EUR) unless otherwise indicated.
13.8.1 The AI Services depend on third-party infrastructure, including the AI Model provider and Stripe. The Company does not warrant uninterrupted or error-free operation of the AI Services and is not liable for downtime, latency, content-moderation refusals by the AI Model provider, or other interruptions attributable to third parties. Sections 14 and 17 continue to apply.
13.8.2 If the AI Services are unavailable to the Subscriber for a continuous period of more than seventy-two (72) hours in a single Subscription Period and the Subscriber notifies the Company in writing within seven (7) days of restoration, the Company will, at its option, (i) extend the affected Subscription Period by a corresponding period, or (ii) credit additional Tokens to the next Subscription Period. This is the Subscriber’s sole and exclusive remedy for unavailability.
13.9.1 The Subscriber agrees not to:
(a) use the AI Services to scrape, extract, or harvest data for any use outside of the Website, including for training any machine-learning model; (b) submit prompts intended to circumvent safety, content, or use-policy restrictions of the AI Model; (c) submit prompts containing personal data of third parties without lawful basis; (d) submit unlawful, defamatory, infringing, or harmful content; (e) attempt to use the AI Services to obtain regulated investment, legal, tax, or medical advice; (f) re-publish or commercialise AI outputs in a manner that presents them as independent professional analysis; (g) misuse the Token or free-allowance systems, including by creating multiple accounts.
13.9.2 The Company may suspend or terminate access to the AI Services and the underlying Subscription, without refund, for any violation of this Section 13.9.
13.10.1 Prompts and responses processed through the AI Services may be transmitted to and processed by third-party AI Model providers located inside or outside the EU/EEA. Processing of personal data is described in the Privacy Policy.
13.10.2 The Subscriber should not include sensitive personal data, confidential business information, passwords, financial credentials, or any information the Subscriber is not authorised to disclose, in prompts submitted via the AI Services.
14.1 Availability. The Website may be unavailable from time to time due to maintenance, updates, failures, or causes beyond the Company’s control. 14.2 Changes. The Company may modify, add, or remove any feature, content, quota, or service at any time. 14.3 Beta/Trial. Certain features may be labeled “beta,” “trial,” or similar and may be subject to additional terms, reduced support, or change without notice.
15.1 Your Right to Terminate. Registered Users may request account deletion by emailing [email protected] from the email address used to create the account. A Subscriber may cancel auto-renewal of a Subscription as set out in Section 13.7.4. 15.2 Company’s Right to Terminate. The Company may suspend or terminate access to the Website (including Admin Panel access and the AI Services) at any time, with or without notice, for any reason, including violation of these Terms, legal/regulatory risk, or business reasons.
16.1 “As Is” Information. All information is provided “as is” and “as available”, without warranties of any kind, express or implied, including warranties of accuracy, completeness, timeliness, merchantability, fitness for a particular purpose, title, non-infringement, or quiet enjoyment.
16.2 Third-Party Content & Links. The Website may contain third-party content and links. The Company is not responsible for, and does not endorse, any third-party websites, products, services, or information.
16.3 No Transaction Involvement. The Company is not a party to, nor responsible for, any communications, offers, diligence, transactions, or disputes between Users and CFPs.
16.4 AI Outputs. Without limiting Sections 16.1–16.3, the Company makes no representation or warranty as to the accuracy, completeness, reliability, currency, suitability, or usefulness of any output produced by the AI Services. AI outputs are generated by the third-party AI Model and are constrained by (i) the underlying Project and CFP information available to the Company, which is sourced from CFPs and public sources and is not independently verified by the Company, and (ii) the inherent limitations of large language models, which can produce inaccurate, incomplete, fabricated, or misleading content. The Company does not control, and is not responsible for, the behaviour of the AI Model and is under no obligation to detect, correct, or warn Users of specific errors in AI output. The Company strives to provide the AI Model with the most complete data made available by CFPs but cannot guarantee its accuracy or completeness.
To the maximum extent permitted by law, the Company and its officers, directors, employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages; loss of profits, revenues, goodwill, data, or business interruption; or claims relating to errors, omissions, delays, inaccuracies, or unavailability of the Website, even if advised of the possibility of such damages.
In all cases, the Company’s aggregate liability for any claim arising out of or relating to the Website or these Terms shall not exceed EUR 100 or the amount you paid to the Company for the service giving rise to the claim in the twelve (12) months preceding the event, whichever is greater.
Nothing in these Terms limits or excludes the Company’s liability for (i) fraud or fraudulent misrepresentation, (ii) intent or gross negligence, (iii) death or personal injury caused by the Company’s negligence, or (iv) any liability that cannot be limited or excluded under mandatory applicable law, including consumer-statutory rights under Directive (EU) 2019/770 on digital content and digital services as transposed in the consumer’s country of residence.
Some jurisdictions do not allow certain exclusions or limitations; in such cases, the exclusions/limitations apply to the fullest extent permitted by law.
You agree to defend, indemnify, and hold harmless the Company from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) your use of the Website; (b) your content or Reviews; (c) your prompts to or use of the AI Services; (d) your violation of these Terms; or (e) your violation of any law or third-party right.
Your personal data will be processed in accordance with our Privacy Policy (https://crowdinform.com/privacy-policy). By using the Website, you consent to such processing and warrant that all data provided by you is accurate. Where the AI Services involve transmission of personal data to a third-party AI Model provider, that processing is described in the Privacy Policy.
By creating an account or providing your email address, you consent to receive communications from the Company electronically (e.g., emails, in-product messages). You agree that such communications satisfy any legal requirement that such communications be in writing.
These Terms are governed by the laws of the Republic of Estonia, without regard to its conflict-of-laws rules. You agree to the exclusive jurisdiction and venue of the competent courts of Harju County, Estonia, for any dispute arising from or relating to these Terms or the Website, subject to any mandatory consumer-protection rights of the consumer’s country of residence.
The Company may amend these Terms at its sole discretion at any time. Changes are effective upon posting on the Website (or as otherwise stated). For ongoing Subscribers, material adverse changes are subject to Section 13.5.3. Your continued use of the Website after the effective date constitutes acceptance of the revised Terms.